Official Policy

Jus22 Privacy Policy – Malaysia Personal Data Protection

Your privacy is jus22's top priority. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform.

Updated: 1 January 2026 | Version 2.5

How jus22 Protects Your Information

256-bit SSL Encryption

All information transmitted between your device and jus22 servers is protected with 256-bit SSL encryption — the same security standard used by banking institutions.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and 24-hour intrusion detection systems. Internal access is strictly restricted based on operational necessity.

Strict Access Control

Only authorised personnel may access your personal information, and only when required for legitimate operational or customer support purposes.

No Data Sales

Jus22 has never and will never sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose.

Malaysia PDPA Compliance

The jus22 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are always respected and protected.

Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. jus22 provides a straightforward process for managing your privacy preferences.

Jus22 Full Privacy Policy

This Privacy Policy describes our practices regarding the collection, use, and protection of your personal data when using the jus22 platform. We encourage you to read this document carefully.

Introduction and Scope of This Policy

Jus22 is an online entertainment platform operating to serve players in Malaysia. We take our responsibility to protect the privacy of every member who entrusts us with their personal information seriously.

This Privacy Policy applies to all information we collect through the jus22 platform, including our website, mobile app, live chat, customer support email, and any other communication channels we provide.

By registering or continuing to use the jus22 platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

Our commitment: jus22 has never sold your personal data to any third party for marketing purposes. Your information is used solely for the purposes clearly stated in this Privacy Policy.

Types of Personal Data We Collect

Jus22 collects various types of information from you depending on how you interact with our platform. Below are the main categories of data we collect:

Data Category Examples of Information How It Is Collected
Identity Information Full name, date of birth, identification card number, gender Registration form, KYC process
Contact Information Email address, phone number, residential address Account registration, profile updates
Financial Information Bank account number, digital wallet details, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, web browser, operating system Server logs, cookies
Activity Data Game history, betting records, usage patterns The platform system automatically

We only collect data that is strictly necessary to provide our services, comply with legal requirements, and improve your experience on the jus22 platform.

For the KYC verification process, you may be required to submit a copy of your identity card, passport, or proof of address document. All documents are stored with full encryption and are only accessible by our compliance team.

How We Use Your Data

The personal data we collect is used solely for legitimate and clearly stated purposes. jus22 uses your information for the following:

  • Account Management: To create and manage your account, process registration, and verify your identity.
  • Transaction Processing: To securely process deposits, withdrawals, and all financial transactions on the platform.
  • Customer Support: To efficiently respond to your inquiries, complaints, and technical support requests.
  • Platform Security: To detect and prevent fraud, money laundering, and activities that violate our Terms and Conditions.
  • Legal Compliance: To meet legal obligations including Malaysia's PDPA requirements and anti-money laundering guidelines.
  • Service Improvement: To analyze aggregate usage patterns in order to improve the platform experience and offer more relevant content.
  • Marketing Communications: To send promotional information, bonuses, and exclusive offers — only where you have given consent to receive such communications.

You can opt out of marketing emails at any time by contacting our customer support or through the communication preference settings in your account.

Sharing Information with Third Parties

Jus22 does not disclose your personal information to third parties except in the following limited circumstances:

  • Payment Providers: Required transaction information is shared with payment service providers such as FPX, DuitNow, Touch 'n Go eWallet, and Boost solely for the purpose of processing your transactions.
  • Technical Service Providers: We work with trusted third-party service providers for hosting, cybersecurity, and analytics. All such providers are bound by strict confidentiality agreements.
  • Legal Authorities: jus22 will disclose the required information to authorities when mandated by law, court order, or a valid official investigation.
  • Fraud Prevention: In cases of suspected fraud or money laundering, relevant information may be shared with the appropriate authorities.

In all of the above data-sharing situations, jus22 ensures that only strictly necessary information is disclosed, and all parties receiving that data are bound by confidentiality obligations equivalent to our own standards.

Data Security Measures

Jus22 implements multiple layers of technical and organizational security to protect your personal data from unauthorized access, loss, misuse, or disclosure:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encrypted databases with periodically rotated encryption keys.
  • Two-factor authentication (2FA) is available for all member accounts.
  • 24/7 security monitoring by our cybersecurity team.
  • Periodic penetration testing and independent security audits.
  • Strict role-based access control for internal staff.
  • Tested and documented incident response procedures.

While we take reasonable measures to protect your data, no security system is perfect. If you suspect your account has been compromised, please contact our customer support immediately.

Cookies and Tracking Technologies

Jus22 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: To collect information about how you use the platform and help us improve our services. All data is collected anonymously.
  • Functional Cookies: To save your preferences such as language and display settings for a more personalized experience.
  • Analytics Cookies: Helps us understand website traffic and aggregate usage patterns for continuous improvement.

You can control and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the jus22 platform.

Your Rights as a Data Subject

As a jus22 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information:

1
Right to Access

You have the right to request a copy of the personal data we hold about you.

2
Right to Rectification

You have the right to correct any inaccurate or incomplete information.

3
Right to Erasure

You can request deletion of your personal data, subject to legal obligations.

4
Right to Object

You have the right to object to the processing of your data for direct marketing purposes.

5
Right to Restrict Processing

You can request that we restrict how we process your data in certain circumstances.

6
Right to Data Portability

You can request your data in a machine-readable format for transfer.

To exercise any of the above rights, please contact our data protection team via email or live chat. We will respond to your request within 14 business days.

Data Retention Period

Jus22 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, we may still retain your data for a specified period for the following reasons:

  • Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements on financial records and anti-money laundering.
  • Security-related activity logs are retained for 2 years for investigation purposes if required.
  • KYC information is retained for the period specified by the relevant regulatory body.
  • Once the required retention period has ended, your data will be securely deleted or anonymized.

A longer retention period may be required if there is an active investigation, pending legal claim, or directive from the relevant authorities.

Links to Third-Party Sites

The jus22 platform may from time to time contain links or references to third-party websites or services, such as game software providers or payment partners. Please note that:

  • Jus22 is not responsible for the privacy practices or content of those third-party websites.
  • This Privacy Policy applies only to the jus22 platform and does not cover any external websites.
  • We encourage you to read the privacy policy of every website you visit.

Your visits to any third-party websites are entirely at your own risk and responsibility.

Amendments to the Privacy Policy

Jus22 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technologies used. Any significant amendments will be communicated to you via:

  • In-platform notifications on jus22 the next time you log in.
  • Notification email to the address registered in your account.
  • Update the "Last Updated" date at the top of this document.

Your continued use of the jus22 platform after any amendments to the Privacy Policy are published constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the jus22 platform.
  • Email: [email protected]
  • Response Time: We aim to respond to all privacy-related enquiries within 14 business days.

For formal complaints regarding personal data protection that cannot be resolved through our channels, you may contact the Department of Personal Data Protection Malaysia (JPDP) for further guidance.

Your Privacy Protected, Your Gaming More Carefree

Your data is fully protected at jus22. Register now and enjoy over 1,000 games with the peace of mind that your privacy is always our top priority.

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