Jus22 Terms and Conditions – Malaysia Platform Usage Terms

1 Acceptance of Terms and Conditions

By accessing, registering, or using any part of the jus22 platform — whether via web browser, mobile app, or any other available method — you hereby acknowledge that you have read, understood, and agree to fully comply with these Terms and Conditions.

These Terms and Conditions constitute a legally binding agreement between you as the user and jus22 as the platform operator. If you do not agree with any part of these terms, you are not permitted to use the jus22 platform.

Jus22 reserves the right to modify these Terms and Conditions at any time without prior notice. Users are encouraged to review this page periodically to ensure they are always aware of the current terms in effect.

2 Eligibility and Account Registration

To register and use the jus22 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher.
• Not a citizen or resident of any jurisdiction that prohibits online gambling activities.
• Registering under your own name and not on behalf of another person.
• Providing accurate, truthful, current, and complete information during the registration process.
• Never previously suspended or banned from using the jus22 platform.

Jus22 reserves the right to request identity verification documents at any time to ensure compliance with these eligibility requirements. The KYC (Know Your Customer) process is mandatory for withdrawals exceeding the stipulated limit. Documents that may be requested include a national ID, passport, bank statement, or recent proof of address.

3 User Account and Responsibilities

Each user is permitted to hold only one active account on the jus22 platform at any time. Registering multiple accounts — whether using different names, email addresses, phone numbers, or other details — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of balances.

You are fully responsible for:

• Keeping your password and account login credentials confidential at all times.
• All activity that occurs within your account, whether or not authorised by you.
• Notify jus22 immediately if you suspect your account has been compromised or accessed without authorization.
• Keeping your personal information accurate and up to date at all times.

Jus22 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.

4 Deposits and Withdrawals

The jus22 platform supports a variety of local Malaysia payment methods including DuitNow, FPX, Touch 'n Go eWallet, and Boost. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion fees.

Deposit Requirements:

• The minimum deposit amount is RM10 per transaction.
• Deposits are credited to your account instantly upon confirmation from the payment provider.
• Deposited funds may only be used for gaming activities within the jus22 platform.
• All deposits must be made using a payment method registered in your own name.

Withdrawal Requirements:

• The minimum withdrawal amount is RM30 per request.
• Withdrawals are processed in under 5 minutes once all requirements are met and verification is complete.
• Withdrawals can only be made to a bank account or digital wallet registered under the same name as your jus22 account.
• Jus22 reserves the right to request additional identity verification before approving withdrawal requests that exceed the stipulated limit.
• Your first withdrawal requires a completed KYC process before it can be approved.

5 Bonuses, Promotions, and Wagering Requirements

Jus22 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to specific wagering requirements that must be fulfilled before a withdrawal can be made.

• The wagering requirements for each bonus are clearly stated on the relevant promotions page before you accept the offer.
• The welcome bonus can only be claimed once per new user.
• Jus22 reserves the right to void any bonus suspected of being obtained through fraud or abuse.
• The deadline to fulfill wagering requirements is as stated in the relevant promotion terms, typically within 7 to 30 days.
• Not all games contribute equally toward bonus wagering requirements. Contribution rates by game category are stated in the relevant bonus terms.
• Jus22 reserves the right to modify, withdraw, or cancel any promotion at any time without prior notice.

6 Game Rules and Conduct

All games on the jus22 platform use a Random Number Generator (RNG) that has been verified and audited by independent international bodies to ensure fairness. Game results are final and cannot be disputed unless there is clear evidence of a technical failure.

Users agree to:

• Playing individually and not using any unauthorized automated software, bots, or third-party tools.
• Accepting game results as recorded by the jus22 server as the definitive record in any dispute.
• Notify jus22 immediately if you discover any technical errors or anomalies in a game.
• Not to exploit any bugs or system errors for personal gain.

Jus22 reserves the right to void any bets or wins obtained through exploitation of technical errors. Any winnings arising from system bugs will not be recognised and cannot be withdrawn.

7 Strictly Prohibited Activities

The following activities are strictly prohibited on the jus22 platform and may result in immediate account suspension or closure:

• Registering more than one account or using another person's account.
• Providing false information or impersonating another person during registration or verification.
• Using funds obtained through illegal activities or suspected to be proceeds of crime.
• Using any software, bots, or automated systems to play or manipulate games.
• Colluding with other players to cheat the system in multiplayer games.
• Exploiting system bugs or technical errors for unfair advantage.
• Abusing the bonus system in ways not intended by jus22's promotion policy.
• Any form of money laundering or financing of illegal activities through the jus22 platform.

8 Account Closure and Suspension

Jus22 reserves the right to suspend or close a user's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity, system manipulation, or money laundering.
• Failure to complete the identity verification process within the stipulated timeframe.
• Requests from law enforcement or regulatory authorities.
• Inactive for 12 consecutive months.

You may also request account closure at any time by contacting the jus22 customer support team. Any valid remaining balance will be processed for withdrawal within the stipulated timeframe once all required verification checks are completed, provided there are no outstanding term violations.

Jus22 offers a voluntary self-exclusion option for users who wish to take a temporary or permanent break from gaming. Contact our customer support team for more information on this option.

9 Liability Limits and Disclaimers

The jus22 platform is provided on an "as is" and "as available" basis. jus22 makes no guarantee that the platform will always be free from interruptions, errors, or cyberattacks.

Jus22 will not be held liable for:

• Any financial losses arising from gaming activity.
• Service disruptions caused by factors beyond our control, such as internet outages, third-party server issues, or natural disasters.
• Losses arising from unauthorized access to your account due to user negligence.
• Any indirect, incidental, or consequential damages arising from the use of the platform.

10 Terms Amendment and Applicable Law

Jus22 reserves the right to amend, modify, or update these Terms and Conditions at any time. Amendments take effect immediately upon publication on this page. Continued use of the jus22 platform following any published amendment constitutes acceptance of the revised terms.

Users are encouraged to review this page periodically. For significant amendments, jus22 will endeavour to notify users via in-platform notifications or the email address registered to their account.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through negotiation, and if unresolved, through a mutually agreed arbitration process.

If you have any questions regarding these Terms and Conditions, please contact the jus22 customer support team via live chat available 24 hours a day, 7 days a week, or by email at [email protected].